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Offering exceptional service
to our guests

We understand that all our guests' needs differ, and we offer bespoke assistance in anything you require.





Years of experience

Our team

Audrey Thomassen

  • Position: Director
  • Languages: Dutch, English, German
  • Contact details:, +30 6947 191 456

She is the heart and soul of the company! A welcoming hostess, a resilient and committed manager, a good listener and a passionate visioner!
With travel and touristic studies and over 18 years of experience in villa rentals, only the highest quality of customer service can be delivered by Audrey. And she proves that to you right upon your arrival, since she most probably will be the one to personally welcome you on the island!

As her team confess: “Her determination to make everything happen as well as her attention to detail sometimes can be hard to handle, but her humility, empathy, honesty and respectfulness can only be highly inspiring for the rest of the team.”.
Maria Profile Pic

Maria Hronaki

  • Position: Office Manager
  • Languages: Greek, English
  • Contact details:, +30 6953 049 798

She is the contact person of the company! The one to answer all your emails and phone calls, to welcome you upon arrival, to take care of company finances. Half British, half Greek, Maria grew up in England, but Greece won her over!
She is professional in handling complaints and always puts clients and their needs first, however she also has an excellent taste in interior design, which has proven invaluable in our business. Luxury villas on Crete is both in villas rental and re-design, so as to make your property marketable, ready to match our clients’ high standards.

As her colleagues state: “What more to ask from a colleague than being loyal, polite, outgoing and adaptable as Maria is.”

George Zervakis

  • Position: Reservations
  • Languages: Greek, English
  • Contact details:, +30 6955 185 748

Actively involved almost in all daily company’s operations, including emails, reservations, website updates, and welcoming guests. His focus is attending to our clients’ wishes. Boasting a sparkling personality and a good sense of humour, he is a valued & intrinsic member of LVOC’s team. After his long career in a completely different sector, he decided to make a huge turn in his career, by applying at the university of Rethymno and being involved with tourism and hospitality.

George was born and raised on Crete so inherently portrays the Cretan hospitality that is so important to our company, offering of a relaxing and attentive service.

As his colleagues state: "We adore his sparkling and unique personality, sense of humour and the way he communicates with people."

What do people say?